FAQ & Site Info
Terms of ServiceDue to the nature of products, certain products may not be available
even if you see it in our catalog that is because we collect honey seasonally (NOT everyday) and store in cool storage area for sale and when it gets sold out, we ask you to wait up to 14 business days
until the next collection from the bee hives.
Payment: We only accept Paypal and Google Checkout.
For the payment method on Cashier's Check,
Please send payment within 7 days of purchase
otherwise your order will be canceled unless we get notified via email or phone.
Shipping: Items are shipped within 2 business days upon receiving payment, USPS Priority mail, UPS and Fedex with delivery confirmation. (U.S & Canada Only)
For Royal Jelly buyers, we only ship from Monday thru Wednsday in order for you to get the package within 2 business days nationwide, no exception.
(ex.) If you placed an order on Thursday, we will ship it out on next Monday and if Monday is holiday, it will go out on Tuesday.
Returns: Sorry we do not accept returns, however we guarantee the quality of our products all year long.